I wanted to thank the team for the closing yesterday. Under the new mortgage guidelines, I can see that underwriting process was rough. However, your team (Karen, Fred, and You) have my borrowing experience much pleasurable and appreciative to your service. Despite of my small loan request, I was treated like a VIP and I received prompt responses every time I contacted anyone of your team member. Also, in order for us to close on Monday prior to my travel schedule, I appreciate Karen’s dedication for working on my file on Saturday to have it ready for a review first thing Monday morning. Your entire team was accessible, knowledgeable, and professional throughout the entire proceeds. We need more dedicated / honest professionals like your team in our financial industry. Again, I thank you and your team for all that you’ve done to make my closing possible. Truly yours, Keith
Keith Y.